Toro Luna's Story
Toro Luna's Story
Founded in 2016 by two Arizona State University students, Brett Casaccio and Jack Robinson, Toro Luna emerged as a lifestyle watch brand that effortlessly merged elegance with everyday living. The genesis of our name traces back to a night in Barcelona, Spain, when Brett strolled past the awe-inspiring 577-foot La Sagrada Familia. Above the iconic church, a crescent moon adorned the sky, giving rise to "Toro Luna," meaning "bull moon" in Spanish. This celestial connection speaks to the moon's historical significance, symbolizing prophecy, inner peace, worship, and astrology across diverse cultures and faiths.
Toro Luna: Where Spanish Heritage Meets Timeless Elegance
At Toro Luna, our brand is a vibrant fusion of Spanish culture and timeless luxury. The name "Toro" embodies an integral part of the Spanish way of life. Spain, renowned for its rich heritage of luxury, is perhaps best known for the annual tradition of the running of the bulls, dating back to the early 14th century in northeastern Spain. In those times, Spaniards transported their cattle to markets, where a spirited competition emerged. Men raced to guide their livestock from point A to B with unmatched speed. This spirited tradition laid the foundation for the world-famous running of the bulls. Men would courageously run, leading their bulls to market, a tradition deeply engraved in Spanish culture for centuries. It's widely acknowledged that participating in the running of the bulls is one of the boldest decisions a person can make, as the event bears inherent risks, and tragic incidents occur each year.
Toro Luna Watches: Where Boldness Meets Elegance
Toro Luna Watches is a celebration of this duality, where boldness converges with elegance – the Yin and the Yang. The boldness represents the daring, on-the-edge lifestyle that the Spaniards embraced, symbolized by the thrill of the running of the bulls. On the other hand, the Yang signifies the grace and elegance of the moon, a celestial body steeped in symbolism across cultures. Together, they form a harmonious blend that resonates with the multifaceted persona within each of us, encouraging us to embrace our full potential.
Do you offer returns?
We offer returns on a case by case basis for orders that are damaged within 30 days of your purchase.
If you feel that your order has been damaged during shipment or otherwise, please reach out to us promptly at email@example.com so we can evaluate the issue and provide a solution.
For an item to be eligible for return it must include all parts, accessories, original packaging, and proof of purchase.
Toro Luna is committed to customer satisfaction, and we will always do our best to ensure that you are 100% satisfied with your purchase. We offer returns on a case by case basis for orders that are damaged within 30 days of purchase.
If you feel that your order has been damaged during shipment or otherwise, please reach out to us promptly at firstname.lastname@example.org so we can evaluate the issue and provide a solution. For an item to be eligible for return it must include all parts, accessories, original packaging, and proof of purchase.
All return requests should be submitted via email within 30 days of receipt of the order and must include a detailed description of the damage/defect along with photos/videos as necessary. Returns will be inspected upon receipt, and we reserve the right to reject any returns that do not meet our criteria for eligibility.
If your return is approved, we'll initiate a refund to your original method of payment or issue you store credit at our discretion. We will provide you with an online confirmation number once the return has been processed. Refunds or store credits can take up to 14 business days to appear on your statement depending on the issuing bank or financial institution.
In addition to the criteria outlined above, customers must pay for shipping when returning an item. Depending on the situation, a restocking fee may be applied which would reduce the total of the refund. We will provide you with an estimate of any applicable fees prior to issuing your return request so that you can make an informed decision about how to proceed.
We also kindly ask that customers use well-padded packaging and a traceable method of shipment when sending back returns. Toro Luna is not responsible for items lost in transit and cannot issue refunds or store credit until we receive the returned item(s). Please keep all tracking information associated with your return shipment for your records as proof of delivery.
If you would like to exchange an item for something else, please contact us via email at email@example.com within 30 days of receipt of your order. Exchanges will be evaluated on a case by case basis; any applicable fees or restrictions may apply depending on the situation. As with returns, customers must cover the cost of shipping when returning an item for an exchange and we kindly ask that they use well-padded packaging and a traceable method of shipment. Please keep all tracking information associated with your exchange shipment for your records as proof of delivery.
We hope this information has been helpful! Please reach out if there are any other questions or concerns regarding our return policy. Thank you for being a valued Toro Luna customer!
How fast do you ship?
We ship our watches out in as little as 1-2 days, although with exceptions such as holidays, breaks, and other factors may cause delay.
If you are a U.S. Customer, you can expect to get your order within 3-5 business days from when you placed your order.
Where are you located?
We are located in sunny Phoenix, Arizona.
How do I change the battery?
Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.
What should I do if my order hasn’t been delivered yet?
Why is the amount I paid different from the amount of my order?
I lost my return label. How can I get a new one?
There were many designers catering to the needs of the woman.
Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.
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